Interact's SPOT VoiceXML/CCXML Media Platform Facilitates Testing of Callvine's Group Calling and Texting iPhone App

LINCOLN, Nebraska, November 2, 2010 – Interact Incorporated announces that Callvine Inc., has deployed their VoiceXML/CCXML Media platform, SPOT, to support testing of the Callvine group calling and texting iPhone app. Callvine's Group Call & Text for the iPhone is the first iOS 4-optimized app to combine group calling and texting into a single free app in which users can text more than a hundred people at once using the iPhone's native SMS capabilities, or group call up to 20 people at the same time with a single touch.

Capable of supporting complex applications processing hundreds to thousands of simultaneous calls with no performance bottlenecks per server, Interact's SPOT VoiceXML/CCXML Media Platform is the ideal platform for running complex, high call volume applications. A Linux-based, pure software VoIP solution, Interact's SPOT VoiceXML/CCXML Media Platform delivers feature rich and high density media processing capability with SIP call control signaling at a lower Total Cost of Ownership.

"Callvine is using SPOT to stress-test and assure the availability and call quality of our service," says Mark Dzwonczyk, chief operating officer of Callvine. "Callvine's operations employ robust, industry-standard best practices. We have to be always on, just like dial-tone, for all of our customers all the time. Using SPOT, assures 24/7 availability."

Continue reading "Callvine Inc. Selects Interact Incorporated’s VoiceXML/CCXML Media Platform, SPOT" »

Posted by Hatem at 8:04 PM to CCXML | VoiceXML | Permalink | Comments (0)

Interact's VoiceXML/CCXML Test Portal enables voice application development, testing and editing as well as the ability to test drive existing applications on the SPOT Media Platform easily and with no risk.

(Lincoln Nebraska - USA) February 9th, 2010 - Interact Incorporated (www.iivip.com), innovators in the IVR and Rating and Billing marketplace, are pleased to announce the launch of the SPOT Test Portal. SPOT, Interact's VoiceXML/CCXML Media Platform is widely used for the development of IVR and other revenue generating telephony applications on the market today. Today as more and more carriers, operators and enterprises have adopted the open source, standards based VoiceXML/CCXML language for application development, ease in developing, testing and debugging applications is of great priority. Interact's SPOT Test Portal provides the ability to develop, test and debug voice applications while evaluating the SPOT VoiceXML/CCXML Media Platform without having to download, configure or install any platform software or licenses.

With the SPOT Test Portal, users are assigned a private account with a personal SIP URL. Each user's account includes a web accessible file storage area, the ability to create new VXML or CCXML files and a browser based file editor with syntax highlighting for VoiceXML/CCXML application execution. The SPOT Test Portal allows the user to set a document of their choice as their default call-in application. Users can work with only VoiceXML for their applications or begin writing CCXML applications to harness the full power of the SPOT Media Platform. Running a voice application is as simple as making a SIP/VoIP call to the SoftSPOT server. Detailed call logs are available for each call.

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Posted by Hatem at 9:15 AM to CCXML | VoiceXML | Permalink | Comments (0)

Results also provide insight into versions of Linux and Asterisk being used

BOSTON, MA and OTTAWA, Canada – October 30, 2007 – PIKA Technologies Inc., a developer of media-processing hardware and software, today announced the results of an analysis of the usage habits of over 300 Asterisk developers across the globe. The announcement coincides with the start of Digium Asterisk World at this year’s Fall VON conference. From the results, it is clear that the Asterisk platform is becoming much more prevalent in the enterprise.

"Some of the most compelling data that we collected was simply around the wide variety of applications that Asterisk is now being used to address," said Terry Atwood, vice president of sales, marketing and customer care at PIKA. "Of course, the early adopters are still there, but from a purpose and density standpoint there is now a much broader range of applications being built on Asterisk, ranging from individual companies seeking to provide their own telecoms services, to application development firms that are using Asterisk as a platform to develop systems for sale to the business and government markets throughout the world."

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Posted by Hatem at 2:56 PM to Asterisk | VoiceXML | Permalink | Comments (1)

In an industry dominated by expensive proprietary tools, open-source software offers some enticing benefits. The SpeakRight Framework is a new open-source Java framework for writing VoiceXML applications. It offers a high-level API and re-usable classes. And since you have the source code, it's totally extensible.

SpeakRight is code-based. You write your application in Java using SpeakRight classes, with all the power and convenience of Java debugging, refactoring, and unit tests. And unlike other web frameworks, SpeakRight is built specifically for VoiceXML and speech recognition applications. It understands prompt escalation, grammars, and confirmation. When asked to write a speech application, many developers are tempted to output the raw VoiceXML tags themselves. This works in simple cases, but once you add all the elements of a voice dialog, even a simple question involves many tags. Speech applications must deal with the inherent inaccuracy of speech recognition: retrying if recognition fails and confirming when recognition's confidence score is low.

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Posted by Hatem at 12:37 AM to VoiceXML | Permalink | Comments (0)

Commetrex Corporation announced the availability of BladeWareVXML Interpreter, the initial product release in the BladeWareVXML product suite, and the latest addition to the BladeWare product family. The product is scheduled for availability on sourceforge.net as a free download in late April 2007. A commercial version, with additional enhancements and support options, will be available from the Commetrex website in early summer. The interpreter is a updated version of OpenVXi from Carnegie Mellon University, originally developed by Speechworks (Scansoft), with a number of enhancements made to the code, including a DTMF recognizer and re-defining the ASR/TTS layers to facilitate MRCP implementations.

"This is the first component of a full open-source VoiceXML browser product offering, scheduled for later this year," stated Tom Ray, EVP, sales and marketing for Commetrex.
"The addition of a VoiceXML capability to BladeWare is part of our overall development plan for BladeWare to add the IMS-specified Media Resource Function Controller (MRFC) capability to our existing BladeWare MRFP to form a comprehensive implementation of the Media Resource Function (MRF). Our VoiceXML offerings will be available both as stand-alone open-source components and as a fully integrated solution. Furthermore, given the current market dynamics in the VoiceXML space, we thought the time was right to introduce a new open-source alternative geared toward exciting new applications, such as mobile search and other high-demand, natural language applications," Ray added.

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Posted by Hatem at 6:51 PM to Press | VoiceXML | Permalink | Comments (0)

SAN JOSE, Calif.- Micromethod Technologies, the leading technology provider of IP communication solutions, today announced the deployment of its SIP Application Server (SIPMethod Application Server) by Tellme Networks, Inc., Micromethod's SIPMethod Application Server has been integrated with Tellme's VoIP platform, adding flexible SIP-based call control for developers building on Tellme's VoiceXML platform.

"The Micromethod SIP Application Server provides powerful standards-based programmable call control functionality that enables new and complex telephony signaling applications to run on our network," said Don Jackson, Vice President of Advanced Telephony at Tellme. "Now Tellme developers can quickly and easily program SIP-specific call flows that interact with our VoiceXML platform. Micromethod's robust and scalable application server technology helps Tellme develop, deploy and manage SIP-based services."

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Posted by Hatem at 5:27 AM to Press | VoiceXML | Permalink | Comments (0)